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What is Teranetix?
Teranetix
is the division of Intergraph
Corporation responsible for the maintenance and repair of equipment
at our 50,000 customers' installations.
Teranetix's
facilities and services were reserved exclusively for those Intergraph
customers for over 30 years, but Intergraph has now expanded its operations
to provide those same services on a non-exclusive basis.
What
does Teranetix provide?
Teranetix provides computing support and hardware integration
services for large and small OEMs, contract manufacturers, value-added
resellers (VARs), third-party maintenance providers, and end-users.
We
are a repair, logistics
and technical services company with highly capable and experienced
technicians and support staff. There are five primary strengths
which form the basic building blocks of the Teranetix offering:
- Product
Repair - Both at the board level and the final
product level including BGA remove,
repair, and replace using X-ray technology.
- Engineering
Change Order Processing - We do complete ECO
implementation including upgrades of field units.
- RMA
Process Management - We manage the customer's returns
process. We receive, screen, diagnose, repair, ship and track.
- Hub
Management - We offer complete Hub Operations to our
customers. This service facilitates CFM (Continuous Flow Manufacturing)
for our customers and VMI (Vendor Managed Inventories) for our customers'
suppliers.
- Screening
Operations - We will receive lots of suspect material,
screen that material quickly and return the good product to our
customer. We will repair the defective units for return to
productive use.
What
is Teranetix charter?
Intergraph’s
CEO Jim Taylor said, “For three decades, Intergraph’s repair depot
and logistics organization served Intergraph’s customers exclusively,
building a reputation for superior service and fast response. Now
we are broadening their charter to provide that same service to the
rest of the computer industry. Along with the new charter, we have
given the organization a new name, Teranetix. As a division of Intergraph,
Teranetix has been empowered to succeed in their pursuit of external
business.”
Why
partner with Teranetix?
There are many reasons to select Teranetix as
your service partner:
- 30
years experience with a reputation for superior service
- Totally committed to quality and is ISO certified to ISO 9001:2000
standards
- Experienced/qualified
technical staff (IPC, A+, Novell and Microsoft certifications)
- 170,000
sq. ft. facility
- State-of-the-art
test equipment
- Fast
response, and quality workmanship
- A
natural fit for contract manufacturers, OEMs - large and small,
contract manufacturers, value-added resellers (VARs), and third-party
maintenance providers
- Excellent
location - adjacent to Huntsville International Airport, and nearby
a Multi-Modal Hub (air, rail, highway)
- Authorized
Service Provider for many OEMs
Why
should I outsource?
- Focus
on core competencies
- Research
and development
- End
unit manufacturing
- Sales
and marketing
- Reduce
manufacturing costs
- Shorten
time-to-market
- Reduce
investment in equipment, process knowledge, and manufacturing expertise
- Decrease
business model complexity
Still have questions? Contact
Us for more information.
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