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(FAQ
continued...)
Why
have equipment refurbished?
Refurbishment service is an alternative
to buying new. Our refurbished systems are rebuilt from the ground
up, inspected, tested, and re-certified to ensure the highest quality
products. Refurbished systems offer a way to obtain the equipment
you need at prices well below what you'd pay for new systems.
How
do logistics services support field operations?
We source, fulfill, and stock
based on your needs. Let us know what your business requires, and
we'll develop a customized plan just for you.
Does
Teranetix offer returned goods management and repair?
Turn over your RMA process to us, and we'll handle warranty processing,
repair, asset reconciliation, disassembly and repackaging, and custom
disposition, tracking and reporting.
What
are Teranetix's Hub operations for OEMs and contract manufacturers?
We will, at
your request, put agreements in pIace with your suppliers allowing
them to maintain inventory destined for your manufacturing line in
the Teranetix Hub. We will
deliver that product to your lines according to the pull mechanism
and frequency you define. These services are attractive to OEMs because
inventory investment is minimized.
They are attractive to the supplier because they facilitate
their VMI (Vendor Managed Inventory) initiatives at a very low cost.
What
are the advantages of utilizing a Hub facility?
- You
do not get billed until items are used.
- You
can free up your own facility resources.
- You
have full visibility to your inventory in real time.
- You
can return defectives to the Hub.
- Teranetix
is certified and authorized to repair many suppliers' products,
thus eliminating long lead-times inherent in returning product to
the manufacturer for repair or swap.
- When
an ECO is released against material, Teranetix can work with suppliers
to implement the ECO right from the Hub facility. This eliminates
bottlenecks in the supply chain.
What
if I have specific reporting requirements?
Teranetix boasts a 30 person IT staff to support our customers' requirements.
Still have questions? Contact
Us for more information.
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